Do they even reply in that forum? I took a look and it seems quite hopeless.
During beta they pretty much answered every bug topic. Obviously i don't know if they read the forum, but it's more likely that they read their own forum on their website than they read aoezone. Maybe it makes a difference if ppl of top 20 complain there, instead of the usual HD plebs, who ask for bloodlines for franks, turk pikemen or boosts for kreposts. Worth a try.