He is exaggerating a bit in the sense that the business forces responsible for the sad current state of affairs were still present - our very own beloved AoK was rushed out and so not really "complete" because Microsoft somehow didn't trust that it would be a big hit regardless of how long after the original AoE it was released (lol) and AoC was rushed for more or less the same reason and had severe power creep (Aztec/Mayans/Huns/Koreans pre-tower nerfs) of the type he describes as commonly encountered today - but certainly on the whole the products the were released in a higher quality state than they generally are now. We are all "used" to it now to some extent because the practices are more or less pervasive in the gaming industry, and they are this way because people continue to reward the bad behavior rather than punish it. The recent DLC for DE is perfect example of this; no one should have bought it because it is a total joke (unless they really wanted the campaigns I guess) but plenty did.Interesting points, I was only ever playing single player games back in the day so didn't realise that companies would provide so much support.
In that case, the current state of affairs is a massive downgrade I guess I'm just used to how it is now.